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AN IMPORTANT MESSAGE TO ALL OF OUR CUSTOMERS
We wanted to make sure you were updated on our response to the Covid-19 Pandemic.
At the moment, we are still dispatching orders. However, please expect a delay with these as we now have limited access to our dispatch office. There will also be a delay in our returns process.
If you are able to wait a while for your refund or exchange, we would appreciate if you could hold on to your items until we are able to access the office more frequently. However, we do understand if you would like to have your item exchanged/refunded sooner rather than later and we will process it as soon as we can.
We are aware that some people may be self-isolating, or are unable to leave the house for other reasons, so we are extending our returns policy. The return of any item purchased from March 1st can be sent after restrictions are lifted. Please keep hold of your items.
We have some disposable face masks that can be used when going out in public, to drop things off to family members or to wear on public transport if you are still travelling for work.
We are selling them at a discounted rate below, should any of our customers need some for personal use.
Please take care and stay safe during this time, and make sure you follow the guidelines and advice set out by the government.
We will keep you all updated as our situation changes.
The brand of Snow Paw was established in 2010 with the objective of sharing the unique sense of comfort that sheepskin offers.
All of our footwear is made of 100% sheepskin, the best quality you can find in the footwear market. We are committed to supplying our customers with the very best available products and providing a friendly and efficient service.